How to Get Support

Overview

There are currently three ways to contact our support team:

Open a new support ticket by clicking the following: Create Support Ticket
Add the subject and description to the ticket and add any attachments if necessary then press submit.
Once the ticket is submitted, our Support Team will review the ticket and get back to you as soon as possible.

*Click here for detailed steps on submitting a support ticket via the Objective Support Portal

Include all relevant logs and screenshots to assist investigation
Will be a delay of up to 15 minutes to reach the Objective ticket system
Default priority set to P3
CCed contacts will not be recorded
If you want others included in email communication, note their details in the body of the email and they can be added by your Support Consultant
Only email replies from the Contact who logged the issue will update the incident

Note: Once the email is sent, our Support Team will review the ticket and get back to you as soon as possible.

Contact our support team by phone:

Accounts Direct number: +1 954 687 1572

US Support Number: +1 954 947 0155

US Main Number: +1 954 361 1949